.blc-widget{position:fixed;right:88px;bottom:22px;z-index:999999;font-family:Arial,sans-serif}.blc-launcher{position:relative;width:62px;height:62px;border:0;border-radius:50%;background:#687647;color:#fff;box-shadow:0 14px 34px rgba(49,58,34,.28);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:.2s ease}.blc-launcher:hover{transform:translateY(-2px);background:#5e6c40}.blc-launcher svg{width:28px;height:28px;fill:currentColor}.blc-launcher__pulse{position:absolute;right:2px;top:2px;width:13px;height:13px;border-radius:50%;background:#56b566;border:3px solid #fff;box-sizing:content-box}.blc-panel{position:absolute;right:0;bottom:76px;width:min(380px,calc(100vw - 28px));height:min(560px,calc(100vh - 120px));background:#fffdf9;border:1px solid #e8dfcf;border-radius:24px;box-shadow:0 26px 70px rgba(31,28,20,.22);overflow:hidden;display:flex;flex-direction:column}.blc-panel[hidden]{display:none}.blc-panel__header{padding:20px 22px;background:linear-gradient(135deg,#f6f1e6,#fffdf9);border-bottom:1px solid #e9e1d3;display:flex;justify-content:space-between;align-items:flex-start}.blc-panel__header h3{font-family:Georgia,serif;font-size:25px;line-height:1.1;margin:4px 0 0;color:#2f3526;font-weight:500}.blc-panel__status{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:#6b7550;font-weight:700}.blc-panel__status span{display:inline-block;width:8px;height:8px;background:#55a960;border-radius:50%;margin-right:6px}.blc-panel__close{border:0;background:transparent;color:#75805a;font-size:28px;line-height:1;cursor:pointer;padding:0 2px}.blc-messages{flex:1;overflow-y:auto;padding:18px;background:#fff}.blc-system-message{max-width:85%;display:inline-block;background:#f5f0e6;border-radius:16px 16px 16px 5px;padding:11px 13px;color:#4e5541;font-size:14px;line-height:1.45;margin-bottom:12px}.blc-message{display:flex;margin:9px 0}.blc-message--customer{justify-content:flex-end}.blc-message__bubble{max-width:82%;padding:10px 13px;border-radius:16px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word}.blc-message--operator .blc-message__bubble{background:#f2ede3;color:#3f4636;border-radius:16px 16px 16px 5px}.blc-message--customer .blc-message__bubble{background:#687647;color:#fff;border-radius:16px 16px 5px 16px}.blc-message__time{font-size:10px;opacity:.65;margin-top:4px}.blc-composer{display:flex;gap:9px;align-items:flex-end;padding:12px;border-top:1px solid #ece4d6;background:#fff}.blc-composer textarea{flex:1;resize:none;max-height:110px;min-height:44px;border:1px solid #ddd5c7;border-radius:14px;padding:11px 12px;font:14px/1.4 Arial,sans-serif;color:#333;background:#fff;outline:none}.blc-composer textarea:focus{border-color:#8d9870;box-shadow:0 0 0 3px rgba(104,118,71,.1)}.blc-composer button{width:44px;height:44px;border-radius:13px;border:0;background:#687647;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer}.blc-composer button svg{width:20px;height:20px;fill:currentColor}.blc-composer button:disabled{opacity:.45;cursor:not-allowed}.blc-panel__foot{padding:6px 12px 10px;text-align:center;font-size:10px;color:#96998d;background:#fff}.blc-offline-note{padding:12px 16px;background:#f7eee8;color:#8a5b4d;font-size:13px;text-align:center;border-top:1px solid #eadbd3}.blc-offline-note[hidden]{display:none}@media(max-width:575px){.blc-widget{right:76px;bottom:14px}.blc-launcher{width:56px;height:56px}.blc-panel{position:fixed;left:10px;right:10px;bottom:80px;width:auto;height:min(620px,calc(100vh - 100px));border-radius:20px}}


/* v1.0.11 — conversation close / resume states */
.blc-system-message--closed{display:block;max-width:100%;margin:12px auto;padding:10px 12px;text-align:center;background:#f7f2e8;border:1px solid #e5dccb;border-radius:12px;color:#6d6a5c;font-size:12px;line-height:1.45}
.blc-system-message--reopened{display:block;max-width:100%;margin:12px auto;padding:9px 12px;text-align:center;background:#eef3e7;border:1px solid #d9e3cc;border-radius:12px;color:#596545;font-size:12px;line-height:1.45}
.blc-widget--conversation-closed .blc-panel__status{color:#8b8577}
.blc-widget--conversation-closed .blc-panel__status span{background:#a9a397}
.blc-widget--conversation-closed .blc-composer textarea{background:#fffdf9}